By Jasmine Glasheen, Guest Contributor
Retailers were told that 2018 would be the year of voice search, of self-checkout, and of smart mirrors. At this point it is probably safe to say that industry analysts didn’t exactly hit the nail on the head with these three. Yet it was a year of major digital transformation and, in 2019, the trends that took root over the past year will grow into fruition. Some retailers will adapt quickly and thrive in this new environment, while others will follow Toys R’ Us and Claire’s into obscurity.
Let’s take a look at some of the trends that did come into play in 2018 and how they are poised to evolve in the new year.
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